Nonead hotel multi-media interactive platform project

1. Hotel Service: Let clients with a full understanding of the hotels check-in services and specialties;2 Video on demand: customer demand viewing by Category Cinema List exciting television programs;3 Games and entertainment: customer entertainment by pr

Requirements

1. Hotel Service: Let clients with a full understanding of the hotel's check-in services and specialties;

2 Video on demand: customer demand viewing by Category Cinema List exciting television programs;

3 Games and entertainment: customer entertainment by providing pages games;

4. Forecast: Customers can view the local weather forecast and real-time updates;

5 Laundry Service: Call the front desk attendant arrangements come to collect clothes to be washed;

6 Room cleaning: Call the front desk attendant room cleaning arrangements;

7 Wake services: set time call the front desk to call early set;

8 The marquee: Information Global Message or emergency notifications, you can scroll to play, promptly notify the customer;

9 Meal service: customers ordering electronic menu;

10 Shopping services: supermarket to buy the hotel through the system in the top grade;

11. Facilities Reservations: Book your hotel through the system facilities;

12. Train Enquiry: Customer inquiries train information in the room, you can contact the booking desk;

13 The latest news: link to Sina, Baidu News;

14 Questionnaires: Questionnaire to help the hotel, check the status of hotel services;

15 Tour: Customers in the room can query the local surrounding detailed tour;

16. Flight query: customer inquiries flight information in the room, you can contact the help desk ticketing;

17 Google maps: the position of customer inquiries tourist attractions and transportation routes;

18. Taxi service: Customers contact the reception vehicle travel reservation services;

19 Business office: Customers can surf the Web, business office;

20 Languages: Chinese, English, Japanese, so that customers feel at home;

Solutions

According to the core of the development trend of the hotel industry, the system is based on a high-end technological Rio de hotel intensive research, deep understanding of customer demand for tailor-made solutions for digital service hotel, the main provider of content-rich interactive features for high-end hotels and other places , digital entertainment content and value-added information services. The system of internal shared server data to achieve a wide range of mining and exchange of information, providing a perfect platform for interactive information services for the hotel and the customer. Its beautiful simple interface and personalized services to create room for hotel guests feel at home atmosphere, providing a new user experience by enhancing customer value, customer satisfaction and customer loyalty for the hotel to create a competitive advantage.

     Walked into the hotel room, insert the card room, turn on the TV. Only need to lift a remote control, you can query to nearby shopping malls, tourist attractions, or the Internet for news, room service, television on the whole solved.

Digital hotel room service hotel in the future will be to improve service quality and reduce the cost of hotel investment is an important trend in customer satisfaction:

1 Cost-effective, low-cost, saving investment, shorten the project payback period;

2 Advanced technology, product maturity, embedded systems thin, simple operation, good stability;

3 A powerful cloud computing services platform and intelligent recommendation system for hotels and provide customers with personalized information and entertainment services;

4 System scalability, portability, and can be seamlessly connected with the hotel PMS information management system;

5 The organic integration of the Internet for the hotel to provide comprehensive information services;

6. Full HD 1366x768,1920x1080 display, allowing customers enjoying extraordinary visual feast.

Challenges

Demand is not clear

Difficulties: the customer does not have a very clear demand.

Solution: Through our questions and answers the needs assessment method for the user to sort out the whole book in line with the needs of the user requirements.




Technical risk

Difficulties: the user has never touched a similar interactive systems

Solution: Training provides users with two days of technical training, the system enables users to quickly get started.

Technical Points

• Platform: .Net Framework 4
• Database: SQL Server 2008 R2
• Front frame: ASP.NET

Customer Benefits

Overall architecture using C / S build the platform, shorter overall development cycle to ensure that the line on the customer's system time to the customer's business competition for a time;

Professional development team and development services, enabling customers to focus on marketing and sales work carried out to promote the rapid development of the company's customers;
 

Reasonable solution, high-quality code, excellent customer service, agile development methods, which help customers reduce the overall cost of the system, especially after the implementation of the system maintenance costs;

Satisfaction

Customer thinks the system highlights the entrepreneurial spirit, the overall style of internationalization, standardization, simple atmosphere, convenient and practical features greatly improve the occupancy tenant satisfaction.
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